Any business hoping to compete in the modern world is devoting extensive resources toward transforming the digital experience for customers and employees. Traditional office spaces were designed for an era when desktops and landlines kept employees tethered to their desks. Today, employees expect more freedom to work when and where they choose and workplace technologies are attempting to catch up. From tablets to smartphones, desktops, and laptops, employees often utilize hardware provided by their employees plus others they’ve purchased individually. Network segmentation allows the use of one set of hardware to deliver wireless services to all devices in the space.
Establish profiles for devices operating on your network and account for all employee and visitor users. Make sure there are guidelines in place that extend specific privileges to users as they utilize personal and professional devices on the network. If you allow the employee to access corporate email from a personal smartphone, for example, ensure they comply with company policies and do not keep this data in personal storage. At my company, Steelcase, we were happy to find some unexpected benefits when we optimized our campus in Grand Rapids, Michigan. Following the upgrades, we experienced a marked increase in employees who felt space enabled them to better collaborate, work more efficiently and spark creative ideas.
While we did find long-term, hard cost savings associated with optimized space management, we found the impact these changes had on our people, processes, and culture were even more valuable. In today’s interconnected business world, network optimization is essential for practically every business.
Predictions 2018: CIOs Will Lead Organizations To Say Farewell To The Chief Digital Officer
Shoot forward to today, and CIOs have never had a better opportunity to bring balance into their operation, and dare I say, even shift to the best of times. In 2018, Forrester predicts that – done right – CIOs will render the role of the Chief Digital Officer obsolete as he/she will provide the technology and service that allows your company to succeed in the Age of the Customer. Regardless, CIOs will have to orchestrate the underlying technologies and supplier relationships for companies to manage their platform-based business approach. With a few years’ experiences with Agile and DevOps under their belts, 2018 will be the year CIOs use this expertise to raise the game for customer-obsessed delivery across the enterprise. CIOs will leverage their best tech leaders to support the transition, and this will forge improved relationships between the business and technology.
With CEO and board eyes on speed-to-market, the CIO’s star will also ascend. VCs make money when their portfolio companies deliver successful products and solutions and CIOs can learn a lot from them. As CIOs realize the potential in 2018, their first step will be to adopt a portfolio management approach to tracking, testing, and implementing new technologies across an array of technologies and use cases. The second step for CIOs will be to leverage innovation ecosystems. Last, CIOs will leverage these technologies to support major shifts in their business models like subscription models, platforms, and prediction.
It is a change, but CIOs making this evolution will solidify their hold on the technology agenda in their company. This will put the CIO and the team on the ascendancy.