What does a vCIO do? – Existing Business Process Analysis

We are continuing our series that gives back to the industry answering the question, “What does a vCIO do?” and each article will outline a specific service offering of Outsourced CIO LLC in the day and the life of a vCIO.  Some call this “virtual” Chief Information Officer and for the sake of this series, we will be changing the “v” to mean “VALUED” CIO.  Because the vCIO creates value for growing businesses who might not otherwise be able to afford a Chief Information Officer.  Our topic for today is “Existing Business Process Analysis”.

This can be an annual project or on-going service to growing businesses.  The deliverable is documentation of key business workflows and facts related to the business.

The vCIO through an agile centric discovery process gathers the information across the business to help the management team collectively decide key requirements for business systems. From this, we will write a specification and come up with some proposals based on either a dedicated ERP (Enterprise Resource Planning) type system or integrated cloud apps.

What does the vCIO actually deliver to the business?  It is actually a 5-step process to execute this vCIO deliverable:

  1. It starts with an existing business process analysis, high-level flowcharts for business processes, List of services/products being sold/delivered, Document org structure, Document teams within the business, Existing information systems, Key Business KPIs and a follow-up a consultation to ensure nothing was missed.
  2. Questionnaire management, Customize the questionnaire, Questionnaire sent out to all staff, Follow up completion, Analysis.
  3. Workshops with each team for each team, Schedule the workshop, Conduct the workshop, Follow up the workshop.
  4. Present to Senior Management / Board, Preparation for the meeting, Schedule the meeting, Conduct the meeting, Write the specification and proposed adaptations.
  5. Action Plan Workshop, Preparation for the meeting – Write the specification, Schedule the meeting, Conduct the workshop, and then follow up after the workshop for feedback.

Thanks for reading and may you have a tech-stress-free day!  Also, check out our vCIO Minute video which also compliments this posting.